15 Black Oak Ct, Bolingbrook, IL 60490 • 630 226-9106
Minneapolis, MN
Humble, TX
Park Ridge, IL
Work
Company:
Banco popular north america - Chicago, IL
Feb 2010
Position:
Branch manager, 55th & pulaski branch
Education
School / High School:
North Park University- Chicago, IL
Dec 2001
Specialities:
Bachelor of Arts in Psychology
Skills
Bilingual in Spanish • 11 years of customer service in sales an... • 6 years in Finance Management • Strategic Planning • Resource Utilization • Revenue Growth • and Cost Reduction.
Cancer Treatment Centers of America Apr 2013 - May 2016
Bilingual Patient Empowerment Advocate 1
Marcas Food Distributors Nov 2010 - 2013
Corporate Account Manager and Product Specialist
Popular Community Bank May 2007 - Nov 2010
Retail and Small Business Banking Specialist and Branch Manager
Jpmorgan Chase & Co. Jun 2004 - May 2007
Assistant Branch Manager and Personal Banker
Cdw Jan 2004 - Jun 2004
Corporate Account Manager
Education:
North Park University 1998 - 2001
Bachelors, Bachelor of Arts, Psychology
North Park University;Ba, Psychology;1998 – 2001;
Bachelors, Bachelor of Arts, Psychology
Skills:
Management Sales Customer Service Financial Analysis Time Management Portfolio Management Microsoft Office Community Outreach Child Welfare Employee Benefits Compliance Management Performance Management Strategic Planning Account Management Case Managment Training Banking Training and Development Employee Engagement and Recognition Vendor Management Financial Recruiting Crisis Intervention Mental Health Retail Banking Auditing and Management Consumer and Business Lending Sba Lending Team Leadership New Business Development Data Analysis Supervisory Management Family Services Case Management Crm Databases Crm Integration Oracle Applications Powerpoint Microsoft Excel
Interests:
Accion Usa Advocate Operation Hope Volunteer Junior Achievement Volunteer
Languages:
English Spanish
Certifications:
Department of Children and Family Services Cancer Treatment Centers of America Licensed Direct Child Welfare Services Employee Certificate of Accreditation Breast Cancer Program
Geometry Global Feb 2014 - May 2015
Account Supervisor
The Integer Group Feb 2014 - May 2015
Account Supervisor
Arc Worldwide Nov 2012 - Feb 2014
Senior Account Executive
Momentum Worldwide Jul 1, 2011 - Nov 1, 2012
Account Executive
Rpm Connect Jun 2008 - Mar 2011
Associate Program Manager
Education:
University of St. Thomas (Tx) 2004 - 2008
Bachelors, Bachelor of Arts, Marketing, Management, Linguistics, Spanish
Ven - Usa College of Venezuela 2006 - 2006
Universidad Veritas 2005 - 2005
Limestone Community High School
Skills:
Shopper Marketing Marketing Project Management Cpg Industry Integrated Marketing Relationship Marketing Interactive Marketing Social Media Marketing Social Media Marketing Communications Account Management Customer Insight Promotions National Promotions Marketing Management Spanish English Spanish Spanish Speaking Creative Strategy Advertising Digital Marketing Marketing Strategy Management Strategy
Banco Popular North America Chicago, IL Feb 2010 to Nov 2010 Branch Manager, 55th & Pulaski BranchBanco Popular North America Chicago, IL May 2007 to Feb 2010 Branch Manager, Humboldt Park BranchJP Morgan Chase Chicago, IL Jun 2005 to May 2007 Senior Personal Banker/Assistant Branch ManagerJP Morgan Chase Chicago, IL Jun 2004 to Jun 2005 Personal BankerCDW Corporation Chicago, IL Jan 2004 to Jun 2004 Account ManagerYouth Outreach Services Chicago, IL Mar 2002 to Jan 2004 Case Manager
Education:
North Park University Chicago, IL Dec 2001 Bachelor of Arts in Psychology
Skills:
Bilingual in Spanish, 11 years of customer service in sales and client relations, 6 years in Finance Management, Strategic Planning, Resource Utilization, Revenue Growth, and Cost Reduction.