Forrester Research I have 20 years experience as an analyst with Forrester Research, Giga Information Group and BIS Strategic Decisions. My focus throughout this time has been on... I have 20 years experience as an analyst with Forrester Research, Giga Information Group and BIS Strategic Decisions. My focus throughout this time has been on BPM, workflow, collaboration, content management and related topics. Prior to becoming an analyst I was with Wang, Accenture (then Arthur...