Empire Today
Training Manager
Tci/At&T Broadband May 1992 - Mar 2002
Resource Manager, Trainer, Supervisor
Education:
Some College
Skills:
Training Call Centers Management Customer Service Leadership Human Resources Team Leadership Process Improvement Coaching Employee Training Call Center Team Building Account Management Captivate E Learning Analysis Operations Management Sales Retail Process Scheduler Performance Management
Microsoft Office Microsoft Word Research Microsoft Excel Management Nonprofits Leadership Development Fundraising Event Management Customer Service Team Building Strategic Planning Community Outreach