Arizona Science Center - Phoenix, Arizona Area since Nov 2012
IT Manager
Apollo Group - Tempe, AZ Dec 2011 - Aug 2012
IT Service Desk Technician
Computer Wholesalers, Inc. - Tempe, Az Feb 2011 - Aug 2011
IT Manager
RCM Technologies - Phoenix, Arizona Area Aug 2010 - Feb 2011
"Field Service Technician" - WorldWide TechServices
Maverick Computing - Phoenix, Arizona Area May 2005 - Dec 2009
Freelance Computer Consultant
Education:
State University of New York College at Purchase 1991 - 1995
Westchester Community College 1989 - 1991
Associates, Social Sciences / Communications
Skills:
Laptops Printers Diagnostics Troubleshooting Hardware Lotus Notes Servers Documentation Customer Satisfaction Requirements Analysis SLA Active Directory Computer Hardware XP Windows Operating Systems Customer Service Software Installation Citrix Windows 7 System Administration Desktop Support Network Administration Microsoft Office Problem Solving VMware Windows Server 2003 Word Outlook Customer Relations TCP/IP A+ Certified Dreamweaver Windows Server PowerPoint Deployment Administration PC Microsoft Word Sales System Deployment Software Documentation Technical Support Desktop Computers Networking Help Desk Support Project Management Visio
Nov 2012 to 2000 IT ManagerUniversity of Phoenix Phoenix, AZ Nov 2011 to Aug 2012 IT Service Desk TechnicianComputer Wholesalers, Inc Tempe, AZ Feb 2011 to Aug 2011 IT ManagerWorldWide TechServices / RCM Technologies Phoenix, AZ Aug 2010 to Feb 2011 Computer Field TechnicianMaverick Computing Phoenix, AZ May 2005 to Dec 2009 Freelance Computer ConsultantMaverick Computing Phoenix, AZ Oct 2007 to Jun 2008 Server Admin (L2 Administrator, L3 Engineer)Maverick Computing Phoenix, AZ Sep 2006 to May 2007 Systems Management SpecialistIBM Corp White Plains, NY 1998 to 2005 Project Manager / Imagine Marketing Coordinator
Education:
State University of New York at Purchase Purchase, NY 1995 B.S. in Social and Business PsychologyWestchester Community College Valhalla, NY 1991 A.A. in Social and Science