Unitedhealth Group Apr 2011 - Jun 2015
Provider Claims Resolution Specialist and Team Lead
Unitedhealth Group Apr 2011 - Jun 2015
Claims Supervisor
Unitedhealth Group Sep 2009 - Apr 2011
Provider and Member Service Representative
Continental Airlines Mar 2006 - Jul 2009
Electronic Support Desk
Education:
St. Petersburg College 2003
Associates, Associate of Arts, Teaching, Elementary Education
Skills:
Healthcare Medicare Provider Relations Hipaa Customer Service Microsoft Office Excel Hospitals Call Center Hmo Health Insurance Outlook Word Powerpoint Compliance Sharepoint Access Documentation Medicaid Ppo Healthcare Industry Insurance Health Policy Process Improvement Icd 9 Cpt Data Analysis Physician Relations Physicians Employee Benefits Hcpcs Claims Resolution Training Claim Policy Team Building Analysis Medical Terminology Call Centers Microsoft Excel Microsoft Word Public Speaking Healthcare Management Leadership Software Documentation Project Management Strategic Planning Icd 10 Inventory Management Capacity Planning
Sep 2009 to 2000 Subject Matter ExpertContinental Airlines Tampa, FL Apr 2006 to Jul 2009 Web SpecialistDew Cadillac & Hummer Pinellas Park, FL Apr 2005 to Apr 2006 Administrative AssistantSuperior Uniform Group Seminole, FL Jan 2004 to Mar 2005 Account Management
Education:
Saint Petersburg College Tarpon Springs, FL 2002 to 2007 Elementary EducationPinellas Park High School Largo, FL 1998 to 2002 General Education
Skills:
Medical Claims Adjuster, Licensed Full Specialty (Esthetician & Nail Technician)
Googleplus
Michaela Steward
Tagline:
A Self-Proclaimed Jewelry Junkie and Independent Advisor