Michael E Decastro

Michael E Decastro

Senior Director, Member Services And Operations

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Location:

726 Heartland Meadows Dr, Sunbury, OH 43074

Industry:

Aviation & Aerospace

Work:

Wheels Up Oct 2013 - Dec 11, 2016
Senior Director, Member Services and Operations
Netjets Aug 2001 - Oct 2013
Project Manager, Operational Quality and Standards
Netjets Aug 2006 - Sep 2009
Service Quality Analyst
Mcleodusa 2001 - 2001
Account Executive
Sarcom 1998 - 2001
Global Education Management

Education:

Skills:

Process Improvement
Training
Leadership
Aviation
Coaching
Management
Airlines
Team Leadership
Aircraft
Aerospace
Business Process Improvement
Strategic Planning
Customer Service
Team Building
Program Management
Project Management
Operations Management
Customer Satisfaction
Account Management
Analysis
Project Planning
Logistics
Quality Assurance
Contract Negotiation
Vendor Management
Conflict Resolution
Sales Management
Change Management
Supervisory Skills
Business Analysis
Leadership Development
Call Center
Process Scheduler
Workshop Facilitation
Troubleshooting
Call Centers

Languages:

English

Michael Decastro

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Michael Decastro

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Vcio

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Position:

vCIO at JSP Consulting/Computer Gallery, Owner at Infotech Solutions Group

Location:

Palm Desert, California

Industry:

Information Technology and Services

Work:

JSP Consulting/Computer Gallery - Palm Desert, CA since Jun 2010
vCIO
Infotech Solutions Group since Jan 2000
Owner
KDI Elements Aug 2005 - Jun 2010
Director IT
Pendleton Consulting Oct 2002 - Jul 2005
IT Manager
ESP Consulting - Palm Springs, CA Nov 1998 - Sep 2002
Lead IT Consultant and Project Manager

Education:

Santa Monica College 2012 - 2014
Associate of Arts (AA), Computer Science College of the Desert 2000 - 2002
Keesler Technical Training Center 1992 - 1996

Skills:

Network Design
Network Architecture
Network Engineering
Windows Server
Exchange Server
Project Management
SQL
SQL Server
Hyper-V
Virtualization
VDI
VMware
Active Directory
Remote Desktop Services
Windows Deployment Services
Windows Server Update Services
Group Policy
Distributed File Systems
IIS
App Fabric
SharePoint
Cloud Computing
Storage Area Networks
Clustering
DHCP
DNS
TCP/IP
Load Balancing
Enterprise Backup
Disaster Recovery
Application Infrastructure
ERP
Financial Reporting
Financial Accounting
Key Performance Indicators
Report Writing
Business Intelligence
Microsoft Exchange
Office 365
Cluster
WSUS

Certifications:

Microsoft Certified Information Technology Professional (MCTIP), Microsoft
Microsoft Certified Solutions Associate (MCSA), Microsoft
Microsoft Certified Technology Specialist (MCTS), Microsoft
Microsoft Certified Professional (MCP), Microsoft
MCITP: Enterprise Administrator on Windows Server 2008, Microsoft
MCTS: Windows Server 2008 Active Directory, Configuration, Microsoft
MCTS: Windows Server 2008 Network Infrastructure, Configuration, Microsoft
MCTS: Windows Server 2008 Applications Infrastructure, Configuration, Microsoft
MCTS: Windows 7 and Office 2010, Deployment, Microsoft
MCTS: Windows Server 2008 R2, Server Virtualization, Microsoft
MCTS: Microsoft SQL Server 2008, Impementation and Maintenance, Microsoft
Programming in HTML5 with JavaScript and CSS3 Specialist, Microsoft