Assurant Jul 2015 - Mar 2018
Training Development Specialist
Sprint Jan 2000 - Apr 2014
Human Resources Specialist Ii
Keller Texas Jan 2000 - Apr 2014
Education:
Texas Southern University
Bachelors, Bachelor of Arts, Teaching, Education
Skills:
Call Centers Training Vendor Management Customer Satisfaction Performance Management Telecommunications Employee Relations Customer Retention Process Improvement Human Resources Leadership Wireless Employee Training Coaching Call Center Recruiting Program Management Peoplesoft Team Leadership Team Building Onboarding Call Center Development Hris Business Process Improvement Contact Centers Wireless Technologies