202 IT Solutions Washington, DC May 2014 to Jan 2015 Systems AdministratorHewlett Packard/ Department of Defense Alexandria, VA Apr 2013 to Jun 2014 DMDC Help Desk SupportIT Solutions Servicing Congress Offices
Nov 2012 to Mar 2013 Computer Technician (Internship)Department of State
Jun 2011 to Feb 2012 Clerical (Intern) Office of Medical Services
Education:
University of Delaware Newark, DE 2007 to 2012 Black American Studies
Skills:
Technical Skills - Patch/Security Management - Active Directory - SnagIt - SharePoint Server 2010 - Windows XP/Vista/7 MS Office [] Google Chrome - IE7/IE8/IE9 - Firefox- Bomgar - LogMe In Remote - AnyMeeting - Vendor Management - Adobe Acrobat Professional - Kentico CMS - OS Ticket - HEAT - Network Cabling - Project Management The H.O.P.E. Project Certificate, Help Desk Support, May 2013 , Achieving Stellar Service Experiences Achieve Global Certificate, November 2012
Youtube
Melvin Glymph
Duration:
1m 28s
Carolyn Glymph
Old School Funkest.
Duration:
8m 37s
Camille Glymph
Camille Glymph February 2008 QSA Athlete of the Month.