Barefoot'n in the Keys, an Island One Resort - Kissimmee, FL Jun 2003 - Jun 2013
GM
Advantage Travel - Lakeland, FL. 1993 - 2003
Director of Customer Service
Education:
Community Association Manager 2005 - 2005
Community Association Manager, Property Management
Polk Community College
Associate of Science (A.S.), Physical Therapy
Skills:
Hospitality Industry Resorts Revenue Analysis Hospitality Tourism Management Budgets Customer Service Marketing Management Leadership Human Resources Hotels Hospitality Management Strategic Planning Team Building Coaching Process Improvement Hotel Management Budgeting Customer Satisfaction
Nov 2011 to 2000 Coverage review representativeStandUp for Kids
Oct 2011 to 2000 Graphic DesignerEaster Seals Florida, Inc
Apr 2011 to 2000 Graphic Design VolunteerTaylor, Bean & Whitaker Mortgage Corporation Ocala, FL Jul 2007 to Aug 2009 Post Closing AuditorRooms To Go Seffner, FL Nov 2005 to Jun 2006 Customer Service AssociateCoca-Cola Enterprises, Inc Tampa, FL Aug 2004 to May 2005 Inside Sales RepresentativeNokia Mobile Phones Tampa, FL Sep 2002 to May 2004 Customer Service AssociateOxford Health Plans, Inc Tampa, FL Mar 2001 to Jul 2001 Member Service RepresentativeFirst Union Bank Tampa, FL Nov 2000 to Feb 2001 TellerGreatStone Mortgage Tampa, FL Sep 1999 to Sep 2000 Telemarketer/Junior Loan Officer
Education:
Southwest Florida College Tampa, FL Dec 2011 Associate of Science in Digital Design