Melissa A Ruth

Melissa A Ruth

Melissa A Ruth

Melissa Ruth - Lawyer

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Office:

Cleary Gottlieb Steen & Hamilton LLP

Specialties:

Debt Collection
Banking

ISLN:

921314750

Admitted:

2005

University:

Georgetown University, 1990

Law School:

University of Miami School of Law, J.D., 2001

Melissa Ruth - Lawyer

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Office:

Duane Morris LLP

ISLN:

924658258

Admitted:

2016

University:

The Pennsylvania State University, B.S., 2012

Law School:

Villanova University Charles Widger School of Law, J.D., 2016

Melissa Ruth, Waltham MA

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Specialties:

Property Management

Work:

Cougar Capital Management
20 Washington Avenue, #1, Waltham, MA 02453
774 287-7453 (Office)

It Manager & Trainer | Customer Service Manager

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Position:

Data Regulatory Analyst (Configuration Management Software Project Lead) at Lockheed Martin Services, Inc

Location:

Richland, Washington

Industry:

Information Technology and Services

Work:

Lockheed Martin Services, Inc - Richland/Kennewick/Pasco, Washington Area since Oct 2009
Data Regulatory Analyst (Configuration Management Software Project Lead)
Ruth Incorporated - Indiana, Utah Aug 2006 - Sep 2009
Business Consultant
Wells Fargo - Greater Salt Lake City Area Jun 2008 - Jan 2009
Business Analyst
The Customer Care Group - Marion, IN Feb 2007 - Feb 2008
Team Manager
IKON Office Solutions - Muncie, Indiana Area Jan 2002 - Aug 2004
Site Manager

Education:

Western Governors University 2009 - 2011
DeVry University 2007 - 2008

Skills:

Configuration Management
Team Management
Functional Management
Document Management
Technical Management
Technical Training
Team Building
Customer Service
Building Customer Relations
Strategic Thinking
Project Planning
Project Implementation
Teamwork
Documentation
Creative Problem Solving
Innovation
Administration
Engineering Support
Technical Translation
Virtual Employment
Business Operations Management
Business Analysis
Data Warehouse Analyst
Site Manager
Management Analyst
Technical Consultation
Efficiency Analysis
Process Efficiencies
Change Management
Facilities Management
Training & Development
Technical Analysis
Consultation
Technology Evaluation
Technology Integration
Mobile Technology
Technology Planning
Technology Implementation
Technology Development
Customer Satisfaction
Customer Focus
Customer Relations
Business Associate
Team Leadership
Software Documentation
Project Management
System Administration
CRM
Operations Management
Employee Training

Interests:

Building Teams, Turning frustrated employees into hard working devoted employees, using Social Media

Honor & Awards:

Renegotiated major contract that was considered a loss, turned client into a lifelong partner with employer. Revived engineering contract by turning skeptical engineers into satisfied team players. Tripled productivity in all teams managed. Improved quality scores to 98% without errors reliably on all teams managed Increased customer satisfaction from 1.9 to 3.8 (on a scale of 4) with 4 individual clients. IKON Employee of the Quarter in 2004

Languages:

American Sign Language

Awards:

SPOT Award
Lockheed Martin Services, Inc
• Received SPOT award for technical innovation, analytical skills, creativity and dedication to the success of the document configuration control database.
Site Manager of the Quarter
IKON Office Solutions
• Received Site Manager of the Quarter award for success in managing the Ball Memorial Hospital Site
Quality Service Award
IKON Office Solutions
• Received Customer Service Quality award for improvements in satisfaction at various engineering copy centers throughout the Bellevue, WA.

Chief Executive Officer

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Work:

Melissa Ruth

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Melissa Ruth

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Location:

United States