Wisconsin State Patrol
Law Enforcement Dispatcher
American Red Cross Aug 2015 - Nov 2017
Business Operations Coordinator
American Red Cross Nov 2014 - Aug 2015
Disaster Program Specialist
American Red Cross Feb 2013 - Nov 2014
Disaster Workforce Engagement Program Support Manager
Sojourner Family Peace Center 1995 - 2012
Hotline Supervisor
Education:
Mount Mary University 1990 - 1992
Bachelors, Bachelor of Science, Business Administration
University of Wisconsin - Madison 1968 - 1970
Divine Savior High School 1964 - 1968
University of Wisconsin - Milwaukee
Skills:
Staff Development Case Management Program Development Event Planning Customer Service Call Center Staff Supervision Needs Assessment Hotline Supervisor Coaching Staff Job Scheduling Mentoring of Staff Positivity Advocacy Crisis Intervention Volunteer Management Volunteer Recruiting Volunteer Training Domestic Violence Training Public Speaking Non Profits Homeless Shelter Morale Hiring Employees Business Administration Outcomes Mission Oriented Alice Database Dart Vine Case Managment Community Organizing Community Outreach Volunteering Workshop Facilitation Technology Needs Analysis Call Centers Patient Outcomes Nonprofits Coaching Fundraising Training Leadership
Sojourner Family Peace Center Milwaukee, WI 1995 to Jan 2012 Hotline SupervisorSojourner Truth House Milwaukee, WI 1993 to 1995 Support StaffSears Brookfield, WI 1986 to 1991 Customer Service Representative
Education:
Mount Mary College Milwaukee, WI 1992 B.S. in Business Administration