Technical Support • Windows • Microsoft Office • Networking • Time Management • Microsoft Exchange • Active Directory • Ios • Troubleshooting • Customer Service • Leadership • Graphic Design • Restaurants • Problem Solving • User Interface Design • Android • Information Technology • It Management • Linux • Management • Microsoft Access • Operating Systems • Event Planning • Adobe Creative Suite • Coaching • Iphone Support • Mac Os
Connectwise
Senior Service Delivery Manager
Continuum Managed Services
Senior Service Delivery Manager
Carnegie Mellon University Jun 2014 - Jan 2015
It Support Associate
Ruby Tuesday Jan 2007 - Sep 2014
Chef
Education:
Youngstown State University 2004 - 2013
Bachelor of Applied Science, Bachelors
Jeannette Senior High School 2004
Youngstown State University
Skills:
Technical Support Windows Microsoft Office Networking Time Management Microsoft Exchange Active Directory Ios Troubleshooting Customer Service Leadership Graphic Design Restaurants Problem Solving User Interface Design Android Information Technology It Management Linux Management Microsoft Access Operating Systems Event Planning Adobe Creative Suite Coaching Iphone Support Mac Os
Languages:
English
Certifications:
Itil Foundations Mac Osx 10.10 Integration Hdi Support Center Team Lead Hdi Support Center Manager Six Sigma Green Belt Peoplecert Apple Hdi