NBC Universal - Universal Orlando Resort since Jul 2010
Sales Development
SimEx Iwerks Entertainment Jun 2006 - Feb 2010
Manager of Operations
MGM MIRAGE - Luxor Hotel & Casino Oct 2000 - Jun 2006
Senior Manager of Box Office and Show Sales
MGM MIRAGE Jan 1997 - Oct 2000
Operations Supervisor
SeaWorld San Diego 1993 - 1993
Guest Services Intern
Education:
California Polytechnic State University-San Luis Obispo 1988 - 1993
Bachelors, Recreation Administration
Will C Crawford High School 1985 - 1988
Skills:
Training Entertainment Leadership Team Building Customer Service Operations Management Sales Project Planning Time Management Hotels Tourism Recruiting Management Microsoft Office Process Improvement Team Leadership Teamwork Microsoft Excel Marketing Strategy Resorts Coaching Theatre Business Development Advertising Hospitality Customer Satisfaction Change Management PowerPoint New Business Development Microsoft Word Trade Shows Casino Troubleshooting Contract Negotiation Forecasting
Honor & Awards:
The Chairman's Quarterly Leadership Award, 2001
Simply The Best, 1997
500 Club, 1994
Seminary of Joliette High School Joliette Kuwait 1980-1984
Community:
Nathalie Boutet, Pierre Lafontaine, Michele Paradis, Monique Marcoux, Barbeau Carole, Pascale Gamache, Genevieve Pare, Anne Thiffault, Claude Dufort, Brian Blagdon, Julie Martin
Seminary of Joliette High School Joliette Kuwait 1979-1983
Community:
Nathalie Boutet, Pierre Lafontaine, Michele Paradis, Monique Marcoux, Barbeau Carole, Pascale Gamache, Genevieve Pare, Anne Thiffault, Claude Dufort, Brian Blagdon, Julie Martin