Jennifer A. Brandmaier - Chicago IL, US Mark E. Faga - Evanston IL, US Robert H. Johnson - Hoffman Estates IL, US Daniel Koza - Hinsdale IL, US William Loo - Arlington Heights IL, US Clint J. Marlow - Barrington IL, US Kurt M. Stricker - Northfield IL, US
Assignee:
Allstate Insurance Company - Northbrook IL
International Classification:
G06Q 40/00
US Classification:
705 35, 705 4
Abstract:
Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e. g. , a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.
Configuration And Transfer Of Image Data Using A Mobile Device
- Northbrook IL, US Mark E. Faga - Evanston IL, US Robert H. Johnson - Hoffman Estates IL, US Daniel Koza - Hinsdale IL, US William Loo - Arlington Heights IL, US Clint J. Marlow - Barrington Hills IL, US Kurt M. Stricker - Northfield IL, US
Assignee:
Allstate Insurance Company - Northbrook IL
International Classification:
G06Q 40/08
Abstract:
Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture audio descriptions regarding the insured item. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items.
Processing Insured Items Holistically With Mobile Damage Assessment And Claims Processing
- Northbrook IL, US Mark E. Faga - Evanston IL, US Robert H. Johnson - Hoffman Estates IL, US Daniel Koza - Hinsdale IL, US William Loo - Arlington Heights IL, US Clint J. Marlow - Barrington Hills IL, US Kurt M. Stricker - Northfield IL, US
Assignee:
Allstate Insurance Company - Northbrook IL
International Classification:
G06Q 40/08
Abstract:
Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.
- Northbrook IL, US Jennifer A. Brandmaier - Chicago IL, US Mark E. Faga - Evanston IL, US Robert H. Johnson - Hoffman Estates IL, US Clint J. Marlow - Barrington Hills IL, US Curtis Murphy - Northbrook IL, US Kurt M. Stricker - Northfield IL, US Josh Campbell - Northbrook IL, US
Assignee:
Allstate Insurance Company - Northbrook IL
International Classification:
G06Q 40/08
Abstract:
Systems and methods provide for an automated system for analyzing damage to process claims and pre-claim consultations associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. In addition, the server may interface with third party entities such as repair shops and may generate a payment for compensating a claimant for repair of the insured item.
- Northbrook IL, US Mark E. Faga - Evanston IL, US Howard Hayes - Glencoe IL, US
International Classification:
G06Q 50/30 G06Q 50/00
Abstract:
Aspects of the present disclosure provide systems and methods for vehicle sharing. One aspect includes a vehicle sharing system including a data collection component configured to receive vehicle owner information and user information. The vehicle sharing system may also include a matching component configured to determine a match between a vehicle owner and a vehicle user based on the vehicle owner information and the user information. In some aspects, the vehicle owner information includes vehicle owner social data and the user information includes vehicle user social data. The vehicle sharing system may also include a communication interface configured to send an indication of the match between the vehicle owner and the vehicle user.
Processing Insured Items Holistically With Mobile Damage Assessment And Claims Processing
- Northbrook IL, US Mark E. Faga - Evanston IL, US Robert H. Johnson - Hoffman Estates IL, US Daniel Koza - Hinsdale IL, US William Loo - Arlington Heights IL, US Clint J. Marlow - Barrington IL, US Kurt Stricker - Northfield IL, US
Assignee:
Allstate Insurance Company - Northbrook IL
International Classification:
G06Q 40/08 H04N 5/232 H04N 1/00
Abstract:
Systems and methods provide for an automated system for analyzing damage to process claims and pre-claim consultations associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. In addition, the server may interface with third party entities such as repair shops and may generate a payment for compensating a claimant for repair of the insured item.
- Northbrook IL, US Nicolette De Guia - Chicago IL, US Mark E. Faga - Evanston IL, US Kelly Ann Brennan - Lake Zurich IL, US Robert H. Johnson - Hoffman Estates IL, US
International Classification:
G06Q 40/08 G06N 7/00
Abstract:
Data associated with a structure or home may be received from an insurance provider, from publicly available sources and/or from a user. The data may include information about the structure and/or items within the structure, as well as a locality in which the structure is located, and/or other structures in the locality or neighborhood. The data may be used to assess items associated with the structure to determine a probability that an item may have an issue. Other aspects relate to receiving a request for assistance from a user in identifying a cause of an issue and remedying the issue. In some examples, the received data associated with the structure may be aggregated with data from the user about the issue in order to identify a cause of the issue and develop an action plan to address the issue.
Processing Insured Items Holistically With Mobile Damage Assessment And Claims Processing
- Northbrook IL, US Mark E. Faga - Evanston IL, US Robert H. Johnson - Hoffman Estates IL, US Daniel Koza - Hinsdale IL, US William Loo - Arlington Heights IL, US Clint J. Marlow - Barrington Hills IL, US Kurt M. Stricker - Northfield IL, US
International Classification:
G06Q 40/08
Abstract:
Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.