West Corporation
Senior Client Success Manager
Eved Aug 2015 - Oct 2016
Strategic Account Director
Pics Elated Books Nov 2012 - Aug 2015
Owner and Founder
Apptio Feb 2012 - Oct 2012
Solution Value Manager
Infogix, Inc. Apr 2009 - Mar 2011
Client Executive
Education:
University of Dayton
Bachelors, Bachelor of Science, Psychology
Walsh University
Central Catholic High School
Skills:
Account Management Saas Crm Enterprise Software Management Solution Selling Business Analysis Integration Customer Satisfaction Sales Salesforce.com Professional Services Sales Operations Client Presentation Sales Management Cloud Computing Training Channel Partners Enterprise Relationship Management Training Facilitation Relationship Management Change Management Customer Relationship Management Contract Negotiation Selling Project Implementation Cold Calling Software As A Service Analysis
Arroweye Solutions Chicago, IL May 2013 to Feb 2014 Client PartnerApptio, Inc. Chicago, IL Feb 2012 to Oct 2012 Engagement Manager / Solution Value ManagerInfogix, Inc Chicago, IL Apr 2009 to Mar 2011 Client ExecutiveBottomline Technologies (formerly Visibillity, Inc.) Chicago, IL 2001 to 2009 Senior Account Manager
Education:
Walsh University Canton, OH Jan 1990 to Jan 1991 ManagementThe University of Dayton Dayton, OH 1990 Bachelor of Science in Psychology
Skills:
Account Management Client Retention Relationship Building Strategic Positioning Contract Negotiation Customer Relationship Management Program Development Cross-Functional Team Collaboration Software Implementation Market Penetration Technology Solutions Software Training / Presentations Claims Processing Needs Assessments Change Management