Imprivata
Cs Team Lead
Punchh, Inc. Oct 2018 - Jul 2019
Implementation Manager
Imprivata May 1, 2016 - Mar 2017
Team Lead - West Coast and Apac Support
Imprivata Jan 2015 - May 2016
Senior Technical Support Engineer and Imprivata Certified Engineer
Lattice Engines 2014 - Dec 2014
T3 Technical Support Engineer - Platform Operations
Education:
Trailhead By Salesforce 2018
Simplilearn Alumni 2018
Vmware Training Center - San Jose, Ca 2010
Angeles University Foundation
Bachelors, Bachelor of Science, Business Administration
Skills:
Crm Technical Support Vmware Vendor Management Project Management It Operations Call Centers Management System Administration Salesforce.com Windows Server Leadership Disaster Recovery Iis Business Analysis Team Leadership Moxie Live Chat and Email Management Software