Majdah M Saleh

Project Manager

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Location:

255 north Anaheim Blvd, Anaheim, CA 92805

Industry:

Hospital & Health Care

Work:

Kaiser Permanente
Project Manager
Shopvault.com Feb 2012 - Mar 2014
Customer Service Manager
Unitedhealth Group Apr 2011 - Jan 2012
Quality Review Analyst
Unitedhealth Group Feb 2010 - Apr 2011
Operational Trainer
Unitedhealth Group Jun 2008 - Jan 2010
Pharmacy Technician

Education:

University of California, Irvine Division of Continuing Education 2017
National University of Malaysia (Ukm) 2000

Skills:

Training
Customer Service
Management
Leadership
Team Building
Project Management
Process Improvement
Customer Satisfaction
Call Centers
Team Leadership
Time Management
Sales
Microsoft Office
Team Management
Healthcare
Crm
Teamwork
Vendor Management
Software Documentation
Change Management
Customer Experience
Customer Retention
E Commerce
Quality Assurance
Managerial Skills
Sales Operations
Policy
Research
Analysis
Employee Benefits
Performance Management
Operations Management
Employee Training
Outlook
Medicare
Troubleshooting
Insurance
Auditing
Internet
Strategic Planning
Program Management
Cross Functional Team Leadership
Communication
Storytelling

Languages:

English
Malay

Certifications:

Pmp

Majdah Saleh Aliso Viejo, CA

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Work:

Kaiser Permanente

Jun 2014 to 2000 ShopVault.com, Rakuten Group
Aliso Viejo, CA
Aug 2013 to Mar 2014
CUSTOMER SERVICE MANAGER Buy.com, Rakuten Group
Aliso Viejo, CA
Feb 2012 to Jul 2013
CUSTOMER SERVICE TEAM LEADER OptumRx, United Health Group
Cypress, CA
Apr 2011 to Jan 2012
QUALITY REVIEW ANALYST OptumRx, United Health Group
Cypress, CA
Feb 2010 to Apr 2011
OPERATIONAL TRAINER OptumRx, United Health Group
Cypress, CA
Jun 2008 to Jan 2010
PHARMACY TECHNICIAN Medco Health Solutions
Columbus, OH
Jul 2007 to Apr 2008
CUSTOMER SERVICE REPRESENTATIVE OptumRx, United Health Group
Irvine, CA
Nov 2006 to Jun 2007
CLIENT RELATIONS MANAGER OptumRx
Costa Mesa, CA
Jan 2006 to Nov 2006
CUSTOMER SERVICE ASSOCIATE Roche Pharmaceuticals (M) Sdn Bhd
Kuala Lumpur
Jun 2003 to Dec 2003
PRODUCT SPECIALIST Scicom International Sdn Bhd
Kuala Lumpur
Mar 2001 to May 2003
CUSTOMER RELATIONSHIP EXECUTIVE

Education:

University of California Irvine
Irvine, CA
Oct 2011 to 2000
GED Certificate in Project Management Certification Kemayan Law Institute
Sep 2011
A-Levels in Pre-Law Sultan Ismail Secondary School
Kuala Lumpur
May 2000
O-Levels

Majdah Saleh

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