Troubleshooting • Windows 7 • Research • Powerpoint • Process Improvement • Leadership • Customer Service • Security • Business Process Improvement • Cross Functional Team Leadership • Microsoft Office • Team Building
The Hershey Company
Lead Analyst Executive Concierge Services
Hershey Entertainment & Resorts 2010 - 2013
It Support
Education:
Hacc, Central Pennsylvania's Community College
Skills:
Troubleshooting Windows 7 Research Powerpoint Process Improvement Leadership Customer Service Security Business Process Improvement Cross Functional Team Leadership Microsoft Office Team Building
Certifications:
Mcse It Information Library Foundations Certification (Itil)