Lorelei M Bryan

from Colonial Heights, VA

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Connected to:

Lorelei Bryan Phones & Addresses

Colonial Heights, VA
118 Lee Ave, Colonial Heights, VA 23834 • 804 421-0178

Work

Company:

Vangent, inc
Sep 2009
Position:

Lead quality specialist

Education

School / High School:

John Tyler Community College- Chesterfield, VA
Specialities:

Business Administration

Skills

Quality Assurance • Training • Process Improvement • Program Management • Business Process Improvement • Team Management • Management • Customer Service • Leadership • Vendor Management • Team Building • Team Leadership • Employee Training • Performance Management • Operations Management • Project Management • Cross Functional Team Leadership • Strategic Planning • Change Management • Coaching • Call Centers • Troubleshooting • Windows • Call Center • Business Analysis • Customer Experience • Recruiting • Requirements Analysis • Six Sigma • Microsoft Office • Technical Writing • Sharepoint • Performance Improvement • Inventory Management • Continuous Improvement • Project Planning • Customer Satisfaction • System Administration • Budgets • Training Delivery • Visio • Teamwork • Quality Management • Workforce Management • Policy • Microsoft Excel • Risk Management • Lean Six Sigma

Ranks

Certificate:

Lean Six Sigma Green Belt

Interests

Social Services • Children • Cooking • Crocheting • Cross Stitching • Creative Writing • Arts and Culture • Health

Industries

Information Technology And Services

Resumes

Quality Insight Performance Analyst At General Dynamics Information Technology

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Location:

805 Lafayette Ave, Colonial Heights, VA 23834

Industry:

Information Technology And Services

Work:

General Dynamics Information Technologies Sep 2009 - Sep 2013
Lead Quality Specialist
General Dynamics Information Technology Sep 2009 - Sep 2013
Quality Insight Performance Analyst at General Dynamics Information Technology
Vangent, Inc. Oct 2008 - Sep 2009
Quality Assurance Specialist
Vangent, Inc. Jun 2008 - Oct 2008
Bcc Supervisor
Vangent, Inc. Jan 2008 - Jun 2008
Dme Supervisor

Education:

John Tyler Community College 1998 - 2008
Hopewell High School
John Tyler Community College

Skills:

Quality Assurance
Training
Process Improvement
Program Management
Business Process Improvement
Team Management
Management
Customer Service
Leadership
Vendor Management
Team Building
Team Leadership
Employee Training
Performance Management
Operations Management
Project Management
Cross Functional Team Leadership
Strategic Planning
Change Management
Coaching
Call Centers
Troubleshooting
Windows
Call Center
Business Analysis
Customer Experience
Recruiting
Requirements Analysis
Six Sigma
Microsoft Office
Technical Writing
Sharepoint
Performance Improvement
Inventory Management
Continuous Improvement
Project Planning
Customer Satisfaction
System Administration
Budgets
Training Delivery
Visio
Teamwork
Quality Management
Workforce Management
Policy
Microsoft Excel
Risk Management
Lean Six Sigma

Interests:

Social Services
Children
Cooking
Crocheting
Cross Stitching
Creative Writing
Arts and Culture
Health

Certifications:

Lean Six Sigma Green Belt

Lorelei Bryan Colonial Heights, VA

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Work:

Vangent, Inc

Sep 2009 to 2000
Lead Quality Specialist Vangent, Inc

Oct 2008 to Sep 2009
Quality Assurance Specialist Vangent, Inc

Jun 2008 to Oct 2008
BCC Supervisor Vangent, Inc

Jan 2008 to Jun 2008
DME Supervisor Vangent, Inc

Jun 2007 to Jan 2008
Tiers I & II General Medicare and DME Claims Customer Service Representative Hopewell

Jul 2002 to Apr 2007
Program Supervisor Hopewell

Jul 2001 to Apr 2002
Family Resource Specialist

Education:

John Tyler Community College
Chesterfield, VA
Business Administration College Success Skills
Composition I