Travelers
Major Case Specialist
Nationwide Insurance Jan 2006 - Jan 2010
Casualty Claim Manager
Allied Insurance Jun 2005 - Aug 2006
Quality Assurance Specialist
Allied Insurance 2004 - 2005
Claims Quality Assurance Specialist
Allied Insurance Dec 2003 - Dec 2004
Senior Training and Development Instructor
Education:
University of La Verne 2004 - 2008
Master of Business Administration, Masters, Business
Insurance Institute of America 1992 - 1992
Associates
Suny Geneseo 1983 - 1987
Bachelors, Bachelor of Arts, Communication
Kenmore West Senior High School
Skills:
Liability Insurance Property and Casualty Insurance Claim Claims Management Casualty Insurance Casualty General Insurance Commercial Insurance Claim Investigation Property Damage Legal Liability Commercial Lines Subrogation Customer Service Liability Analysis Underwriting Professional Liability Claims Resolution Claims Handling Litigation Umbrella Insurance Training Excess Litigation Management Homeowners Property Claims Adjustments Personal Injury Xactimate Accident Leadership Insurance Law Customer Satisfaction Team Building Personal Lines Auto Casualty Claims Call Centers Mediation Claims Investigations Property