Qatar Airways Jan 2013 - Jun 2017
Global Catering Operations Specialist - Inflight Services
Io-Consultants Jan 2013 - Jun 2017
Management Consultant
Gate Retail Onboard Jun 2011 - Dec 2012
Brand Development Specialist
Gategroup Aug 2006 - May 2011
Customer Experience Manager
Gate Gourmet 2001 - 2006
Business Operations Manager
Education:
John F. Kennedy University 1994 - 1999
Bachelors, Bachelor of Business Administration, Marketing, Business Management, Management
Skills:
Leadership Logistics Business Strategy Operations Management Business Development Cross Functional Team Leadership Change Management Management Negotiation Forecasting Process Improvement Supply Chain Management Crm Team Building Aviation Food Purchasing Procurement Customer Service Catering Sales Flights Pricing Key Account Management Airlines Business Planning Food and Beverage Analysis Supply Chain Commercial Aviation Business Process Project Management Customer Satisfaction Airports Program Management Training Contract Negotiation Business Process Improvement Strategy Consulting Six Sigma Planning People Management Lean Manufacturing Logistics Management
Interests:
Animal Welfare Education Arts and Culture Environment
Languages:
English Spanish Portuguese Italian
Certifications:
Inventory Management (Mm) Haccp Certification Foodservice Management Professional® (Fmp®) Erp Sales and Distribution (Sap Sd) Business Intelligence (Bi) Solutions Haccp International National Restaurant Association Sap Court of Master Sommeliers