American Express Global Business Travel
Application Support Manager
Hewlett-Packard May 2009 - Sep 2015
Service Delivery Manager
American Express May 2009 - Sep 2015
Application Support Manager
Education:
University of Wisconsin - Platteville 1984 - 1988
Bachelors, Teaching, Elementary Education
Skills:
Vendor Management Service Delivery Business Analysis Process Improvement Management Project Management Itil It Service Management Call Centers Sdlc Change Management Business Process Improvement Team Leadership Call Center Project Planning Technical Support It Operations Requirements Analysis Program Management Active Directory Data Center Outsourcing Visio Disaster Recovery Project Portfolio Management It Strategy Project Delivery Pmp Lotus Notes Pmo