Delta Air Lines - BNA since Mar 2013
MPS Scheduler
Delta Air Lines - BNA Oct 2012 - Mar 2013
Customer Service Agent
Regional Elite (subsidiary of Delta Air Lines) - Detroit DTW Aug 2006 - Oct 2012
Performance Supervisor
Prudential Ambassador Properties - Southfield MI Nov 1997 - Feb 2010
Sales Manager/Owner
Education:
Ferris State University 1991 - 1997
Bachelor of Science (B.S.), Business Administration
Skills:
Customer Service Training Contract Negotiation Sales Team Building Marketing Real Estate Leadership Outlook Negotiation Management Strategic Planning Coaching Public Speaking Event Planning Program Management Airlines Analysis Budgets Entrepreneurship Interviews Marketing Strategy Operations Management Sales Management Social Media Marketing Team Leadership Time Management First Time Home Buyers Foreclosures Investment Properties Short Sales Reo Selling Residential Homes Property Management Airline Management Aircraft Cold Calling Customer Satisfaction New Business Development Process Scheduler Retail Inventory Management Project Planning Business Development
Sep 2012 to 2000 Customer Service RampRegional Elite Airline Services Detroit, MI Aug 2006 to Oct 2012 Performance SupervisorPrudential Ambassador Realtors Southfield, MI Jul 1997 to Feb 2010 Sales Manager/Property Manager
Education:
Ferris State University Big Rapids, MI 1991 to 1997 BS in Business Management
Skills:
Property Management, Microsoft Office, Quickbooks Accounting Software.