Troubleshooting • Testing • Hardware • Software Documentation • Software Installation • Team Leadership • Customer Service • Networking • Windows 7 • Windows • Technical Support • Computer Hardware • Casino • Quality Assurance • Laptops • Printers • Security • Integration • Computer Repair • Operating Systems • System Administration • Windows Server • Backup Exec • Tcp/Ip • Customer Satisfaction • Reporting Metrics • Corrective Actions • Quality Control • A+ Certified • Microsoft Excel • Root Cause Analysis • Metrics • Process Scheduler • Wireless Networking • Help Desk Support • Microsoft Word • Monitors • Network Administration • Install • Maintenance and Repair • Deviation Management • Fmea • Technical Writing • Install and Troubleshoot Windows Xp • Install and Troubleshoot Windows 2000 • Install and Troubleshoot Server 2000 • Install and Troubleshoot Windows 7 • Advanced User With Excel 2010 • Advanced User With Ms Word
Languages
English
Ranks
Certificate:
A+ Certification
Interests
Social Services • Children • Gaming Hunting and Fishing • Nascar • Science and Technology • Disaster and Humanitarian Relief • Animal Welfare • Technical Tinkering • Health
Nacspace
Information Technology Support Technician
Bpl Plasma Sep 2017 - Jul 2019
Quality Assurance Associate
Flextronics Sep 2017 - Jul 2019
Supplier Quality Technician
Everi Holdings Inc. Oct 31, 2011 - Feb 28, 2015
Process and Quality Technician
Everi Holdings Inc. Oct 2001 - Nov 2011
Lead Technician
Education:
Angelina Jr. College 1994 - 1996
Associates, Corrections, Criminal Justice
Stephen F. Austin State University 1990 - 1993
Nacogdoches High School
Skills:
Troubleshooting Testing Hardware Software Documentation Software Installation Team Leadership Customer Service Networking Windows 7 Windows Technical Support Computer Hardware Casino Quality Assurance Laptops Printers Security Integration Computer Repair Operating Systems System Administration Windows Server Backup Exec Tcp/Ip Customer Satisfaction Reporting Metrics Corrective Actions Quality Control A+ Certified Microsoft Excel Root Cause Analysis Metrics Process Scheduler Wireless Networking Help Desk Support Microsoft Word Monitors Network Administration Install Maintenance and Repair Deviation Management Fmea Technical Writing Install and Troubleshoot Windows Xp Install and Troubleshoot Windows 2000 Install and Troubleshoot Server 2000 Install and Troubleshoot Windows 7 Advanced User With Excel 2010 Advanced User With Ms Word
Interests:
Social Services Children Gaming Hunting and Fishing Nascar Science and Technology Disaster and Humanitarian Relief Animal Welfare Technical Tinkering Health
Languages:
English
Certifications:
A+ Certification Lss White Belt Certification, 2014 Comptia Multimedia Games
Multimedia Games Austin, TX Nov 2011 to Feb 2015 Process/Quality TechnicianMultimedia Games Inc Austin, TX Oct 2001 to Nov 2011 Lead Repair TechnicianTrain
Sep 1996 to Aug 2000 Networking Solutions Technician
Education:
Montgomery Community College Conroe, TX 2004 Computer ScienceAngelina Jr. College Lufkin, TX 1993 Criminal JusticeStephen F. Austin State University Nacogdoches, TX 1989 Criminal JusticeNacogdoches High School Nacogdoches, TX
Multimedia Games Austin, TX Nov 2011 to Feb 2015 Process/Quality TechnicianMultimedia Games Inc Austin, TX Oct 2001 to Nov 2011 Lead Repair TechnicianTrain
Sep 1996 to Aug 2000 Correctional Officer III
Education:
Montgomery Community College Conroe, TX 2004 Computer ScienceAngelina Jr. College Lufkin, TX 1993 Criminal JusticeStephen F. Austin State University Nacogdoches, TX 1989 Criminal JusticeNacogdoches High School Nacogdoches, TX