305 Cherry St, Port Byron, IL 61275 • 309 523-2033 • 309 523-3211 • 309 848-0112
306 Ravine St, Port Byron, IL 61275 • 309 523-3211
Bettendorf, IA
Erie, IL
Moline, IL
306 Ravine St, Port Byron, IL 61275 • 309 287-8504
Work
Company:
Townnews.com
Jul 2011
Position:
Senior project manager
Education
School / High School:
Black Hawk College- Moline, IL
2007
Specialities:
Certificate in Web Development
Skills
*Communicate timelines and processes to ... • evaluate and prioritize client inquiries... • users and colleagues * Excellent interp... • personality and the ability to work with... • products • and procedures * Ability to help establ... • when needed * High level of patience *...
Jul 2011 to 2000 SENIOR PROJECT MANAGERtownnews.com Moline, IL Dec 2010 to Jul 2011 PROJECT MANAGERtownnews.com Moline, IL Jan 2008 to Dec 2010 WEB DESIGNERHome Port Byron, IL Jan 2004 to Jan 2008 FREELANCE ADVERTISINGBarjan Products Rock Island, IL Jan 1994 to Dec 2003 SPACE MANAGEMENT SPECIALIST/DESIGNERPort Byron Auto Tech Port Byron, IL Feb 1989 to Jan 1994 OFFICE MANAGER
Education:
Black Hawk College Moline, IL 2007 Certificate in Web Development
Skills:
*Communicate timelines and processes to customer * Build project plan for each project * Follow each project through from beginning to end * Collect deliverables and submit orders to appropriate department for development * Manage timelines in order to keep projects on task * Coordinating training for customers on how to use all products/software that are part of the customers package * Provide assistance with problem solving/troubleshooting applications as needed * Answer, evaluate and prioritize client inquiries and problems * Keep apprised of all software additions/changes Required Skills * Strong organizational skills * Ability to manage multiple high-end projects concurrently in a rapid development environment * Ability to manage highly sensitive customers/projects * Experience with training users on how to use software * Must be a people person with clients, users and colleagues * Excellent interpersonal skills, personality and the ability to work within a team-oriented environment * Outstanding communication and presentation skills * Strong Customer Service skills and the ability to anticipate and meet customer needs * Ability to learn new software, products, and procedures * Ability to help establish new procedures for new products/services when requested * Ability to assist other project managers, when needed * High level of patience * Dependability