Alliance Data Card Services - Know More Sell More May 2017 - Mar 2019
Customer Service Advocate
Centrinex May 2015 - Jan 2016
Customer Service Representative
Trueaccord May 2015 - Jan 2016
Team Lead
Dec 2013 to 2000 Customer Care SpecialistH&R block Kansas City, MO Sep 2012 to Dec 2013 Customer Service RepresentativeAMG Services Overland Park, KS Jul 2011 to Sep 2012 Application Support Agent / Team LeadADT Kansas City, MO Dec 2010 to May 2011 Emergency DispatcherYarco Companies Kansas City, MO Oct 2009 to Jan 2011 Office ClerkMcDonalds Kansas City, MO Oct 2003 to Jan 2011 Crew ChiefConvergys Olathe, KS Mar 2007 to Oct 2009 Collections RepresentativeAccent Marketing Kansas City, MO May 2008 to Dec 2008 Customer Service Representative
Education:
High Tech Institute Kansas City, MO 2005 to 2007 Associates in Medical Billing & Coding
Skills:
Basic computer , Type 35 wpm , Calculator , Data Entry , Microsoft Word , Cash Handling , Excel, PowerPoint , Cashier , Fax, Presentations, General Office , Insurance , & Customer Service .
Jul 2011 to 2000 Application Support SpecialistADT Kansas City, MO Dec 2010 to May 2011 Customer Service Rep / Technical SupportCopied Kansas City, MO Oct 2009 to Dec 2010 Office ClerkEncore Olathe, KS Mar 2007 to Jul 2009 CollectorEncore Kansas City, MO May 2008 to Dec 2008 Customer Service RepresentativeMcDonalds Kansas City, MO Oct 2003 to May 2008 Crew Chief
Education:
HIgh Tech Institute Kansas City, MO Jan 2005 to Jan 2007 AAS in Medical Billing and Coding
Skills:
MS Word , Excel , Spreadsheet , and Power Point , Type 35 wpm , computer skills , printers , telephones , scanners , fax machines and customer service skills.
Jul 2011 to Present Application Support Agent / Team LeadADT Kansas City, MO Dec 2010 to May 2011 Emergency DispatcherCopied Kansas City, MO Oct 2009 to Jan 2011 Office ClerkMcDonalds Kansas City, MO Oct 2003 to Jan 2011 Crew ChiefEncore Olathe, KS Mar 2007 to Oct 2009 CollectorEncore Kansas City, MO May 2008 to Dec 2008 Customer Service Representative
Education:
High Tech Institute Kansas City, MO Jan 2005 to Jan 2007 Associates In Applied Science in Medical Billing & Coding