Director of Client Services at Northstar Memorial Group
Location:
Houston, Texas Area
Industry:
Individual & Family Services
Work:
Northstar Memorial Group since Jan 2009
Director of Client Services
Northstar Memorial Group Jan 2009 - Mar 2010
Customer Service Manager
DHL Aug 2005 - Oct 2008
Customer Relations Lead Manager
DHL Expresss 1995 - 2008
Customer Service Supervisor
Time Warner Feb 2005 - Aug 2005
Collection Supervisor
Education:
Prairie View A&M
Business Administration
Skills:
accounts receivable assets recovery avaya budgeting call center cms coaching conversion cost analysis credit customer relations customer service customer service training customer support kronos leadership macromedia director marketing microsoft access excel office powerpoint and word payroll processing performance analysis personnel policy analysis problem solving quality quality control record keeping reports sales staffing