Bb&T Aug 2012 - Jun 2013
Junior Business Analyst
Transunion Aug 2012 - Jun 2013
Scrum Master
Aegon Mar 2012 - Jul 2012
Imac Technician
Tiaa Aug 2011 - Nov 2011
Computer Support Specialist
Education:
Laurel Senior High 1977 - 1979
Languages:
English
Certifications:
Comptia Microsoft Dell International Scrum Institute, License 02442753096111 Comptia A+ Microsoft Certified Professional Microsoft Certified Technology Specialist Dell Certified Systems Expert Managed Deployment Tech Lead License 02442753096111
Jun 2013 to 2000 Systems EngineerClient Outreach Support Charlotte, NC Aug 2012 to Jun 2013 Business AnalystIMAC Charlotte, NC Mar 2012 to Jul 2012 TechnicianTIAA-CREF Charlotte, NC Aug 2011 to Nov 2011 Computer Support SpecialistLOWE'S Charlotte, NC Jun 2011 to Aug 2011 Help DeskIndependent ConsultantCharlotte, NC Jan 2010 to Jun 2011DASSAULT SYSTEMES Charlotte, NC Jun 2008 to Dec 2009 Technical Analyst I / Team LeadMERCK PHARMACEUTICAL Charlotte, NC Oct 2007 to Apr 2008 Command Center TechnicianACOSTA SALES & MARKETING Charlotte, NC Mar 2007 to Oct 2007 Help Desk AnalystWACHOVIA Charlotte, NC Dec 2006 to Feb 2007 Service Recovery AnalystU.S. ARMY Newport News, VA Aug 2003 to Jun 2006 Systems Engineer / Team LeadPHILIP MORRIS Richmond, VA Mar 2002 to Jul 2003 Help Desk AnalystNOC Norfolk, VA Jun 2001 to Sep 2001 Reporting Analyst / SupervisorVERIZON Norfolk, VA Oct 1999 to Jun 2001 Help Desk Supervisor
Skills:
Microsoft Certified Professional (MCP), 2002 CompTIA A+ Certified Professional, 2002 Microsoft Certified Technology Specialist (MCTS), 2007 Dell Certified Systems Expert Managed Deployment Tech Lead (DCSE), 2012 Scrum Fundamentals Certified (SFC), 2014 Certified Scrum Master (CSM), 2014