M & R Americana Insurance Service
Insurance Agent
Starbucks Aug 2001 - Mar 2009
District Manager
Southern California Edison (Sce) Jun 1999 - Aug 2001
Food Specialist
Pasqua Coffee Company Mar 1999 - Jun 1999
Store Conversion Specialist
Southern California Edison (Sce) Feb 1997 - Mar 1999
Regional Training Manager
Education:
California State University, Northridge 1992 - 1996
Bachelors, Bachelor of Arts, Psychology
Santa Monica City College 1990 - 1992
Associates
Skills:
Hiring Coaching Budgeting Merchandising Customer Satisfaction Word Auditing Inventory Management Customer Service Team Building Supervisory Skills Retail Customer Relations Problem Solving Conflict Management Performance Management Strategic Planning Telephone Skills Mentoring Visual Merchandising Time Management Public Speaking P&L Loss Prevention Change Management Team Leadership Teamwork Employee Relations Outstanding Customer Service Spreadsheets
Interests:
Traveling Wine Tasting Management Training and Developement Customer Service