Larimer County
Application Support Specialist
Constant Contact Oct 2014 - Jan 2017
Tier 3 Technical Support
Constant Contact Nov 2013 - Oct 2014
Process Improvement Analyst
Constant Contact Jul 2011 - Nov 2013
Quality Analyst
Constant Contact Aug 2010 - Jul 2011
Customer Support Representative
Education:
Northeastern Junior College 2005 - 2007
Associates, Business Administration, Management, Business Administration and Management
Skills:
Salesforce.com Email Marketing Technical Support Customer Experience Customer Service Customer Satisfaction Quality Assurance Marketing Social Media Marketing Crm Process Improvement Social Media Software As A Service Business Process Improvement Sdlc Software Documentation Leadership Customer Relationship Management