Kimberli D Anding

Customer Service Representative

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Location:

1603 Clement Ln, Shreveport, LA 71107

Industry:

Outsourcing/Offshoring

Work:

American Electric Power
Customer Service Representative
Teleperformance
Assistant Call Center Manager

Education:

Grambling State University
Post University

Skills:

Leadership
Customer Experience
Management
Customer Satisfaction
Outsourcing
Team Management
Team Leadership
Training
Customer Service
Performance Management

Kimberli Anding Bossier City, LA

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Work:

Teleperformance

Aug 2008 to 2000
Assistant Call Center Manager Teleperformance
Shreveport, LA
Sep 2012 to Oct 2012
Temp Administrative Assistant Teleperformance
Shreveport, LA
Aug 2010 to Feb 2011
Supervisor Dillard's
Bossier City, LA
Apr 2007 to Aug 2008
Sales Consultant Stage
Minden, LA
Jan 2005 to Apr 2007
Sales Representative

Education:

Skills:

Customer Focus Customer Service People skills Strong organizational skills Managing Processes Creative problem solver Developed listening skills Excellent communication skills Conflict resolution provider (root cause analysis and creating WKAPs) Energetic work attitude Familiar with company policies and procedures Compliant with TOPS Ability to Train Excellent people skills