Hyundai Autoever America 2008 - 2008
Senior Consultant
Gmac-Rfc 2004 - 2006
Senior Servicecenter Consultant
Visa Oct 1995 - May 2004
Senior Systems Engineer
Stratacom, Inc Oct 1995 - May 2004
Senior Systems Engineer
Great Western Bank Aug 1989 - Oct 1995
Senior Systems Programmer
Education:
Shippensburg University of Pennsylvania 1980 - 1984
Bachelors, Bachelor of Arts
Skills:
It Service Management Integration Itil It Management It Strategy Itil V3 Foundations Certified Cmdb Itil Certified Cloud Computing Service Management Solution Architecture Sdlc Requirements Analysis Sharepoint Incident Management Enterprise Architecture Disaster Recovery Hp Service Manager Problem Management Connect It Bmc Remedy Enterprise Software Information Technology Release Management Vendor Management Data Center Microsoft Sql Server It Operations Itsmf Saas Professional Services Help Desk Support Configuration Management System Deployment Business Intelligence Service Delivery Hp Openview Service Desk Hp Service Center Cherwell It Service Delivery Netcool It Outsourcing Itil Process Implementation It Asset Management Systems Management Unix Pre Sales
Certifications:
Joomla! 3.3 Essentials: Working With Content License E46C2E
Kim Euker (1977-1979), Jay Coplin (1963-1967), Carl Winski (1971-1976), Michael Fitch (1984-1988), Jessica Lynch (1994-1998), Kristy Cieszynski (1989-1991)