Associate of Applied Science in Business Administration
Skills
Customer Service • Problem Solving • Detail Oriented • Microsoft Office 2010 • Basic Computer and Internet Skills • General Office Equipment • Good Phone Presence
Amway - 55422 since May 2013
Independent Business Owner
CTI, LLC - Plymouth, MN since Aug 2011
Call Center Agent
National American University - Brooklyn Center, MN since Jun 2010
Student Tutor Lead
Lazarus Auto Detail Jun 2009 - Feb 2011
Supervisor / Trainer
Creative Apparel Concepts, Inc. Jul 2008 - Dec 2008
Warehouse / Shipping & Receiving
Education:
National American University-Brooklyn Center 2011 - 2013
Bachelor's of Science, Business Administration and Management, General
National American University-Brooklyn Center 2009 - 2011
Associate's of Applied Science, Business Administration
South Central College 1993 - 1993
Technical, Horticulture
Winona Area Technical Institute 1983 - 1984
Technical, Motorcycle Mechanics
Skills:
Customer Service Editing Team Leadership Microsoft Office Negotiation Critical Thinking Organizing Problem Solving Troubleshooting Goal Oriented Leadership Training Powerpoint Time Management Process Scheduler Research Budgets Management Organizational Development Analysis Program Management Leadership Development Conflict Resolution Customer Satisfaction Team Building Coaching Public Speaking Teaching Supervisory Skills Data Entry Microsoft Excel Staff Development Outlook Sales Employee Training Teamwork Call Centers Event Planning Quality Assurance Microsoft Word Social Networking Customer Retention Customer Experience Inventory Management Software Documentation Recruiting Human Resources Process Improvement Marketing Operations Management
Interests:
Social Services Gardening Economic Empowerment Environment Education Gourmet Cooking Music Acts of Service
Languages:
English
Awards:
Industry Champion 2013 GLO-BUS: Developing Winning Competetive Strategies GLO-BUS Co-Creators: Arthur A. Thompson, Greggory J Stappenbeck, and Mark A. Reidenbach The co-creators of GLO-BUS, a competition-based global strategy simulation, hereby certify that Kevin Rahman was a senior executive at the best-performing company in an industry setting where teams of students ran companies and crafted strategies aimed at achieving superior financial performance and market leadership; the exercise was conducted in a course at National American University.
Jun 2010 to 2000 TutorLazarus Auto Detail Brooklyn Center, MN Jun 2009 to Feb 2011 Auto Detailing Trainer / SupervisorAward Staffing / Creative Apparel Concepts Minneapolis, MN Jul 2008 to Dec 2008 General Warehouse WorkerTarget Stores Bloomington, MN Nov 2000 to Jan 2002 Customer Service Representative
Education:
National American University Brooklyn Center, MN Jan 2009 to Jan 2011 Associate of Applied Science in Business Administration
Skills:
Customer Service, Problem Solving, Detail Oriented, Microsoft Office 2010, Basic Computer and Internet Skills, General Office Equipment, Good Phone Presence