Bomgar Corporation since Feb 2008
Enterprise Client Manager
K-Squared Solutions since Mar 2007
Project Management / Consulting
Bomgar Corporation Jan 2008 - Jan 2009
Project Manager and Enterprise Client Manager
ID Analytics, Inc. Jul 2003 - Feb 2007
Implementation Manager
HNC Software, Inc. / Fair, Isaac, and Company, Inc. Sep 1994 - Jul 2003
Implementation Manager
Education:
SkillSoft / PMI 2007 - 2008
CAPM, Certified Associate in Project Management (CAPMÃÂÃÂÃÂî) Credential
APMG 2008
ITIL Foundation V3, ITIL
New Horizons Learning 1993 - 1994
MCSA / MCSE, Microsoft Certified Systems Admin. / Microsoft Certified Systems Eng.
New Horizons Learning 1992 - 1993
CNA / CNE, Certified Netware Admin. / Certified Netware Eng.
Associated Technical College 1986 - 1988
Computer Sciences, Computer Sciences
Skills:
Integration Enterprise Software Software Documentation Project Management Testing Consulting Business Analysis Business Intelligence Saas Product Management Databases Program Management Sdlc Networking Process Improvement Enterprise Architecture Technical Writing Solution Architecture Software Implementation Process Engineering Business Process Improvement Software As A Service Cloud Computing Customer Relationship Management Client Relations Management Business Process Automation Solution Implementation Process Optimization Fips 140 2 Bomgar Customer Retention Itil Technical Leadership Professional Services Business Process Itsm
Certifications:
Bomgar Certified Admin Itil V3 / 2007 Foundation Itil V3.0 Foundation License Itil/Us013825