10912 Nagel Ct, Louisville, KY 40241 • 502 423-9809
Trumbull, CT
Storrs, CT
Work
Company:
At&t
Aug 2010
Position:
Sales planning manager
Education
Degree:
Master of Science
School / High School:
Indiana Wesleyan University
2004 to 2006
Specialities:
Management
Skills
Call Centers • Management • Telecommunications • Sales • Team Building • Solution Selling • Sales Management • Sales Operations • Direct Sales • Managed Services • Customer Service • Co Location • Analysis • Unified Communications • Product Management • Cross Functional Team Leadership • Process Improvement • Strategic Planning • Business Analysis • Forecasting • Powerpoint • Leadership Development • Instructor Led Training • Employee Training • Word • Employee Relations • Excel • Resume Writing • Professional Mentoring • Oral and Written Communication Skills • Call Center Management • Sales Motivation • Report Writing • Problem Solving • Channel Relationships • Question Based Selling • Quota Achievement • Exceeding Quotas • Strategic Selling • Job Aids • Training Material • Employee Management • Peer Mentoring • Report Building • Organizational Communication • Training Facilitation • Channel Engagement • Value Based Selling • Wireless Mobility • Organizational Leadership
Awards
At&t key contributor award • At&t best of the best award • At&t key contributor award • At&t small business & alternate channels leadership award • At&t key contributor award
Interests
Family • Social Services • Children • Human Rights • Museums • Civil Rights and Social Action • Education • Reading • Poverty Alleviation • Arts and Culture • Camping • Disaster and Humanitarian Relief • Pets • Animal Welfare • Movies
AT&T since Aug 2010
Sales Planning Manager
AT&T Dec 2007 - Jul 2010
Sales Manager
AT&T Feb 2006 - Nov 2007
Care Manager
AT&T Dec 2004 - Jan 2006
Center Support Manager
AT&T Feb 2004 - Nov 2004
Center Administrative Manager
Education:
Indiana Wesleyan University 2004 - 2006
Master of Science, Management
McKendree College 2000 - 2003
Bachelor of Arts, Organizational Communications
Skills:
Call Centers Management Telecommunications Sales Team Building Solution Selling Sales Management Sales Operations Direct Sales Managed Services Customer Service Co Location Analysis Unified Communications Product Management Cross Functional Team Leadership Process Improvement Strategic Planning Business Analysis Forecasting Powerpoint Leadership Development Instructor Led Training Employee Training Word Employee Relations Excel Resume Writing Professional Mentoring Oral and Written Communication Skills Call Center Management Sales Motivation Report Writing Problem Solving Channel Relationships Question Based Selling Quota Achievement Exceeding Quotas Strategic Selling Job Aids Training Material Employee Management Peer Mentoring Report Building Organizational Communication Training Facilitation Channel Engagement Value Based Selling Wireless Mobility Organizational Leadership
Interests:
Family Social Services Children Human Rights Museums Civil Rights and Social Action Education Reading Poverty Alleviation Arts and Culture Camping Disaster and Humanitarian Relief Pets Animal Welfare Movies
Awards:
AT&T Key Contributor Award AT&T Best of the Best Award AT&T Small Business & Alternate Channels Leadership Award