Discover Financial Services
Reporting and Procedures Analyst
Hmb Apr 2015 - Apr 2016
Qa Test Lead
Verizon Wireless Nov 2013 - Mar 2015
Analyst,Testing Operations
Verizon Wireless Sep 2011 - Nov 2013
Coordinator, Billing Assurance
The Paragon Group Jan 2009 - Aug 2011
Auditor
Education:
Devry University 2015
Bachelors, Bachelor of Science, Management
Keller University 2010 - 2014
Master of Business Administration, Masters, Marketing, Project Management
Ashland University 1987 - 1989
Bachelors, Bachelor of Science, Education
North Central State College 1985 - 1987
Associates, Associate of Arts, Management, Accounting
Keller Graduate School of Management of Devry University
Skills:
Quality Assurance Test Planning Test Cases Wireless Manual Testing Business Requirements Alm Regression Testing User Acceptance Testing Requirements Analysis Testing Sql Project Management Training Customer Retention Web Applications Mobile Applications Cucumber Management Data Warehousing Process Improvement Sdlc Agile Methodologies Microsoft Office E Commerce Customer Service Payroll Business Analysis Microsoft Excel Powerpoint Marketing Waterfall Project Management Leadership Agile and Waterfall Methodologies Telecommunications Accounting Public Speaking Microsoft Word Time Management General Ledger Hp Quality Center Employee Training
Interests:
Economic Empowerment Education Environment Science and Technology Disaster and Humanitarian Relief Arts and Culture Health
2013 to 2015 AnalystVERIZON WIRELESS Hilliard, OH 2011 to 2015VERIZON WIRELESS
2011 to 2013 CoordinatorTHE PARAGON GROUP Gahanna, OH 2009 to 2011 Contract Employee at Verizon Wireless Revenue AssuranceJP MORGAN CHASE
2006 to 2008 Readiness AssociateJP MORGAN CHASE
1996 to 2008JP MORGAN CHASE
2006 to 2006 Project CoordinatorConsumer Accounts
1996 to 2006 Customer Service Advisor
Education:
DEVRY UNIVERSITY Jan 2015 to 2000 BS in Computer Information SystemsKELLER UNIVERSITY 2014 MBA in Project Management and Marketing SpecializationsASHLAND UNIVERSITY 1989 Bachelor of Science in EducationNORTH CENTRAL STATE COLLEGE 1987 Applied Business