Verizon Telematics Inc.
Senior Technical Trainer
Telogis Jun 2015 - Sep 2016
Senior Technical Trainer
Telogis Oct 2012 - Jun 2015
Technical Support Representative
Directv May 2009 - Jun 2012
Technical Escalations Specialist
Directv Aug 2008 - May 2009
Iss Technical Analyst
Education:
Northern Virginia Community College 2003 - 2003
Skills:
Technical Support Customer Satisfaction Salesforce.com Customer Service Troubleshooting Training Call Centers Saas Networking Sales Operations Project Management Sales Customer Support Sales Process Solution Selling Hardware Cross Functional Team Leadership Quality Assurance Strategic Planning Software As A Service Mac Os Onboarding Computer Hardware Contact Centers Team Leadership Enterprise Software Team Building Microsoft Office Leadership