Keana A Boyd

Customer Service Represenative At Trugreen Landcare

view source

Location:

1018 northwest 13Th Ct, Fort Lauderdale, FL 33311

Industry:

Facilities Services

Work:

Skills:

Monitors
Powerpoint
Calling
Conflicts
Google Groups
C
Persuasiveness
Multi Tasking
Sales
Data Management
Deadline Driven Environment
Data Entry
Versed
Customer Oriented
Tamarac
Voluntary
Customer Satisfaction
System
Figures
Patience
Incentives
Performance Appraisal
Customer Service Training
Overtime
Customer Needs
Active
Reports
Irt
Concerts
Outlook
Sold
Addressing
Site Management
Microsoft Office
Microsoft Word
Microsoft Excel
Resilience
Adaptive
Customer Focused
Customer Service
Customer Support
Online Research
Trend
Bonuses
Management
Intense
Scheduling
Phone Etiquette
Quality Control
Empathy
Problem Solving
Filing
Calls
Call Centers
Computer Proficiency
Ratings
Brand Loyalty

Quality Assurance

view source

Work:

Keana Boyd Oakland Park, FL

view source

Work:

IRT

Sep 2013 to 2000
QUALITYASSURANCE SPECIALIST CONVERGYS
Tamarac, FL
Nov 2012 to Sep 2013
CUSTOMER SERVICE REP TELEPERFORMANCE
Boca Raton, FL
Sep 2011 to Sep 2012
Customer Service Representative

Education: