Lg&E and Ku Energy Llc
Network Engineer Specialist
Lg&E and Ku Energy Llc Jun 2007 - Jul 2010
Call Center Operations Manager
Lg&E and Ku Energy Llc Mar 2007 - Jun 2007
Call Center Business Analyst
Lg&E and Ku Energy Llc Mar 2001 - Mar 2007
Call Center Performance Operations Representative
Education:
Sullivan University 2005 - 2010
Bachelors, Bachelor of Science, Business Administration
Skills:
Call Centers Process Improvement Program Management Avaya Business Process Improvement Ivr Business Analysis Forecasting Management Customer Experience Customer Service Call Center Team Leadership Troubleshooting Training Telecommunications Voip Avaya Technologies Contact Centers