Comcast since Aug 2012
Service Delivery & Demand Manager
CIGNA May 2011 - Aug 2012
Information Protection Manager
CIGNA Feb 2009 - May 2011
IT Operations Business Manager
CIGNA Feb 2008 - Jan 2009
Technical Services Lead
CIGNA Sep 2004 - Jan 2008
IT Service Manager
Education:
Drexel University 1998 - 2002
Bachelor of Science, Management Information Systems
Skills:
Business Process Governance Vendor Management Sdlc Service Delivery Process Improvement Disaster Recovery It Operations It Strategy Resource Management Visio Information Technology It Management Business Analysis Infrastructure Sharepoint Itil Integration Business Process Improvement Strategy Program Management Requirements Analysis Project Management Pmo Enterprise Architecture It Service Management Pmp Business Intelligence Data Center Project Portfolio Management Requirements Gathering Systems Analysis Software Documentation System Deployment Release Management