Adventures With Jewels
Business Owner
Travel With Jewels
Business Owner
Dexis Jan 2015 - Aug 2015
Technical Support Supervisor
Kavo Kerr Jan 2015 - Aug 2015
Electro Mechanics Technician Supervisor
Dexis Oct 2013 - Jan 2015
Senior Technical Support Team Lead
Education:
University of Phoenix 2014 - 2016
Associates, Associate of Arts
Pershing High School 1985 - 1989
Skills:
Troubleshooting Customer Service Technical Support Call Centers Training Team Leadership Customer Satisfaction Leadership Hardware Customer Retention Telecommunications Management Microsoft Office Access Networking Team Building Retail Inventory Management Account Management Call Center Merchandising Invoicing Retail Sales Computer Hardware Software Installation Business Process Improvement Process Improvement Customer Experience Travel Planning Billing
Certifications:
Microsoft, License 9629708 License 9629708 Microsoft Office Access 2010
May 2012 to Present Wireless ExpertVerizon Wireless Alpharetta, GA Aug 2011 to Jan 2012 CoordinatorVerizon Wireless Alpharetta, GA Oct 2008 to Aug 2011 Coordinator Technical SupportVerizon Wireless Alpharetta, GA Apr 2008 to Oct 2008 Training AssistantVerizon Wireless Alpharetta, GA Jun 2007 to Apr 2008 Senior Customer Service SpecialistVerizon Wireless Alpharetta, GA Jun 2006 to Jun 2007 Customer Support Specialist
Education:
Interactive College of Technology Chamblee, GA 2012 to 2014 Associate in Computer Information SystemsSAWYER SCHOOL OF BUSINESS Sep 1990 to Dec 1990 Certificate in Word-ProcessingPERSHING HIGH SCHOOL Detroit, MI Aug 1985 to Jun 1989 Diploma
Skills:
Remedy, Acss, MS Office, mtas, mars, fax, copy machines MS Office. Upcoming certification include Comptia A+, and Network + in December 2012.
Julia Ellis 1979 graduate of Campolindo High School in Moraga, CA is on Classmates.com. See pictures, plan your class reunion and get caught up with Julia and other high school ...