Servicenow
Senior Manager - Itom Curriculum
Servicenow Oct 2015 - Jul 2017
Services Enablement Manager
Servicenow Oct 2015 - Jul 2017
Itom Curriculum Manager
Servicenow Jul 2013 - Sep 2015
Senior Product Manager
Servicenow Jan 2012 - Jun 2013
Practice Manager
Education:
American River College 1989 - 1994
Associates
Skills:
It Service Management Itil Integration Cloud Computing Enterprise Software Professional Services Saas Pre Sales Enterprise Architecture It Strategy Paas Pmo Solution Architecture It Management Scrum Etl Data Center Cmdb Virtualization Management Project Planning Project Management System Deployment Disaster Recovery Strategy Sdlc It Transformation Agile Methodologies Incident Management Information Technology Systems Management Release Management Engagement Management Software Documentation Governance Service Management Service Desk Service Delivery Architecture It Operations Pmp Software Project Management Testing Agile Project Management Soa Sales Enablement Itsm Professional Services Delivery Services Delivery
Certifications:
Scrum Master Certification Servicenow System Administrator Itil Foundations