Skills:
Operating Systems: Windows 9x, 2000, XP, Server 2000, Server 2003, Server 2008, Vista, 7, 8, Mac OS X Mountain Lion and Snow Leopard, Ubuntu, OpenSuSE, Red Hat Fedora, Mac iOS 6.0 Hardware: Cisco (router and switch setup and configuration), cabling, LAN/WAN installation, HP, Toshiba, Lexmark, Epson, and Ricoh laser and voucher printers, Siemens and Mitel VoIP phones, Apple iPhone and iPad, Google Android; portable and overhead projectors Software: MS Office 2003, 2007, 2010, 2013: Word, Excel, PowerPoint, Access, Visio, Outlook; MS SharePoint 2010; MS Project 2010; MS Lync 2010; SQL Server 2005; SCCM 2007, Exchange Management Console 2007 and 2010; Sybase Power Designer; VMware; VirtualBox; Cisco Packet Tracer; Remote Desktop Connection Manager; Meraki; Active Directory; Wireshark Programming/Database/Web Design Languages: C++, Python, XHTML, CSS, SQL, bash shell Security: Juniper VPN, RSA SecurID, TruVision Navigator (cameras), System Link (key fobs) Other relevant skills: Comm100 Web Chat Operator, Spiceworks and Numera TrackIt! ticketing system