Strong verbal • presentation and written communication s... • team oriented • excellent work ethic • well respected • self-motivated. Excellent organizationa... • global and virtual teams
Name / Title
Company / Classification
Phones & Addresses
Jose Conceicao Principal, President
Maximus General Services Services-Misc · Nonclassifiable Establishments
Canon Latin America - Miami/Fort Lauderdale Area since Mar 2003
Manager Marketing Engineering and Communications Division; Technical Support
Canon Business Solutions - Lyndhurst, NJ Jun 1992 - Feb 2003
Technical Support Specialist and Trainer
Education:
DeVry University 1989 - 1992
Electronics Engineering, Electronics
Skills:
Technical Support Management Hardware Managed Print Services Account Management Document Imaging Printers Salesforce.com Document Management Field Service Solution Selling Channel Partners Scanners Sales Operations Sales Process Digital Imaging Training Troubleshooting Technical Training Direct Sales Enterprise Software Product Marketing Product Management Software Installation Team Leadership Computer Hardware Networking Cloud Computing B2B English Sales Presentations Managed Services Portuguese Spanish Color Management Comptia Hardware Support Professional Services Pre Sales Photocopier Technical Writing Saas Servers Software Digital Printing Enterprise Content Management Laptops Problem Solving
2008 to 2000 Technical Support ManagerCanon Latin America Miami, FL 2003 to 2008 Technical Support Specialist Level III-OPTD DivisionCanon Business Solutions Lyndhurst, NJ 1997 to 2003 Technical Support Specialist/TrainerMCS Canon Cranford, NJ 1992 to 1997 Senior Electronics Technician
Education:
DeVry University Woodbridge, NJ May 1992 Electronics Engineering Technician
Skills:
Strong verbal, presentation and written communication skills. Proven producer, team oriented, excellent work ethic, well respected, self-motivated. Excellent organizational skills; able to coordinate cross-functional, global and virtual teams