The Thayer Hotel - West Point, NY since Aug 2011
Assistant Front Office Manager
Paradise Bar & Espresso Cafe - Highland Falls, NY since Nov 2004
VP of Operations
Education:
Fordham University 2008 - 2010
B.S. - Business Administration, Finance
SUNY Rockland Community College 2006 - 2008
A.S. - Business Administration, Business Administration
Skills:
Hospitality Customer Service Hospitality Industry Front Office Hotels Hospitality Management Food and Beverage Financial Reporting Financial Analysis Microsoft Office Marketing Operations Management Sales Microsoft Excel Restaurants Hotel Management Micros Management Microsoft Word Hospitality Finance Opera Hotel Property Management System Protobase Payment Management System Team Building Team Leadership Safelok Electronic Lock System Guest Service Management Valet Parking Management Monet Room Energy Management System Property Management Systems Customer Satisfaction Property Management Finance Revenue Analysis Microsoft Powerpoint Opera Pms Onq Onq R&I Hotsos Salt Business Administration Elavon Sms Host Pms Fpg Nor1 Payroll Unifocus Adp Payroll
Interests:
Football Gators Baseball (Yankees) Army Cars/Racing
Awards:
Service Excellence "Star Achievement Award" Rick Minicozzi - General Managing Partner at The Thayer Hotel Awarded for providing excellent service to guests of The Thayer Hotel.