Comcast
Senior Market Manager-Customer Service Centers
Comcast Jul 2005 - Aug 2008
Inbound Sales and Retention Manager Call Center
Comcast Cable 2001 - 2005
Sales Supervisor and Trainer
Comcast 1995 - 2001
Trainer
Education:
Monmouth College 1991 - 1993
Bethel Bible School 1988 - 1991
Skills:
Sales Call Centers Training Leadership Customer Retention Management Cross Functional Team Leadership Time Management Customer Service Troubleshooting Customer Satisfaction Coaching Telecommunications Call Center Sales Management Strategic Planning Selling Crm Change Management Customer Experience Team Building Team Leadership Account Management Process Improvement
Interests:
Community Service Health and Fitness Public Speaking Culinary Arts Training Reading Mentoring Beijo Business