Fix Auto Usa
General Manager
Caliber Collision Centers May 2012 - Aug 2015
General Manager
Caliber Collision Centers Jun 2010 - May 2012
Director of Business Development
Farmers Insurance Jan 2000 - May 2010
Division Manager
All American Paint & Body, Inc. Jan 1999 - Jan 2000
General Manager
Education:
University of San Diego 1989 - 1993
Bachelors, Bachelor of Arts, Business Administration, Business, Political Science
Skills:
Customer Satisfaction Team Building Customer Retention New Business Development Customer Service Automotive Process Improvement Operations Management Management Sales Leadership Vehicles Negotiation Strategic Planning Business Strategy Automobile Insurance Training Claims Management Account Management Business Planning General Insurance Marketing Automotive Aftermarket Property and Casualty Insurance Continuous Improvement Team Leadership Business Development Inventory Management Marketing Strategy Coaching Strategy Change Management Budgets Claim Program Management Selling Leadership Development Project Management Six Sigma Automotive Restoration Cost Reduction Margin Minder Profit Margins
Interests:
Animal Welfare Children Education Science and Technology
Languages:
English Spanish
Certifications:
Cpcu, Chartered Property Casualty Underwriter Ase Icar, Inter-Industry Conference on Auto Collision Repair Fraud Claims Law Specialist The Institutes National Institute For Automotive Service Excellence (Ase) I-Car American Educational Institute, Inc.