American Traffic Solutions - Tempe AZ since Mar 2011
Team Lead, Field Application support
AT&T - Mesa AZ Mar 2009 - Mar 2011
Tier II Technical Support Supervisor
AT&T - Meas AZ Aug 2008 - Mar 2011
Tier II Technical Support Specialist
Singaroma - Peoria AZ Jul 2003 - Oct 2005
Graphic Designer
Oddi printing - iceland Nov 2000 - Aug 2002
Graphic Designer
Education:
Collins College 1999 - 2004
Skills:
Troubleshooting Networking Technical Support Customer Service Management Team Leadership Servers Windows Voip Tcp/Ip Training Project Management Routers Computer Hardware Call Centers Wireless Networking Network Administration Software Installation Operating Systems Software Documentation Vendor Management Wireless Printers Telecommunications Firewalls Customer Satisfaction Cisco Technologies Hardware Access Switches Testing Visio Vpn Computer Network Operations Web Design Windows Xp Active Directory Windows 7 Html Os X Photoshop Ip System Administration Computer Repair Sharepoint
Interests:
Human Rights Environment Science and Technology World Traveler and New Technology Fine Arts Animal Welfare Arts and Culture