John J Carini

US Patent:

20060161550, Jul 20, 2006

Filed:

Jan 14, 2005

Appl. No.:

11/036112

Inventors:

John Carini - Chatham NJ, US
Mirko Delgado - Tinton Falls NJ, US
Erwin Crampton - Merrimack NH, US
Derik Bracke - Cranford NJ, US
Matthew Zimmerman - Morris Plains NJ, US

International Classification:

G06F 17/30

US Classification:

707010000

Abstract:

One or more interface programs are communicatively connected to one or more Host CRM applications and a server application. Each Host CRM application is communicatively connected to its own Host CRM database. The server application is communicatively connected to a computer-accessible memory that stores a master set of CRM information in a master table. The master set of CRM information includes information from the one or more Host CRM databases. The interface programs are configured to detect a change in any of the Host CRM databases by communicating with the Host CRM applications. When an interface program detects a change in a Host CRM database, it transmits a message describing the change to the server application. Upon receipt of the message, the server application updates the master table to reflect the change. The server application also updates CRM information stored on client devices communicatively connected to the server application.

Author:

John Carini

ISBN #:

0764316583

Author:

John P. Carini

ISBN #:

3540666842