Joelle S Delva

US Patent:

20020022977, Feb 21, 2002

Filed:

Dec 1, 2000

Appl. No.:

09/728584

Inventors:

Martin Schiff - Coral Springs FL, US
Vivian Ewart - Davie FL, US
Wallace Huff - Dresser WI, US
Byron Berk - Northborough MA, US
Maureen Elenberger - Concord MA, US
Timothy Fessenden - Waltham MA, US
Paul Fitton - Hollis NH, US
Vance Loiselle - Bolton MA, US
Michael Carpenter - Loxahatchee FL, US
Michael Sherota - Davie FL, US
Elizabeth Judy - Marina Del Rey CA, US
Elena Rodriquez - Miami FL, US
Holley Christen - Syracuse NY, US
Mitch Cox - Orlando FL, US
Todd Elliott - Orlando FL, US
Kevin Helms - Orlando FL, US
Adolf Quintana - Orlando FL, US
Dot Tolle - Casselberry FL, US
Nancy Porter - Cloud FL, US
Karen Reynolds - Orlando FL, US
Monica Scanlon - New York NY, US
Paul Colangelo - Airmont NY, US
Tracey Codd - Pt. Charlotte FL, US
Joanell DeLand - Clay NY, US
Timothy Moorhead - Syracuse NY, US
Anne Burkard - Delray Beach FL, US
George DelPino - Coral Springs FL, US
Joelle Delva - Miami FL, US
Bradley Ferguson - Boca Raton FL, US
David Forman - Deerfield Beach FL, US
Samuel Hintz - Coral Springs FL, US
Irwin Klotz - Boca Raton FL, US
Courtney Kurk - Miami Beach FL, US
Keith Leslie - Plantation FL, US
Sandi Levy - Deerfield Beach FL, US
Fred Locicero - Smithtown NY, US
Charlotte Luna - Boca Raton FL, US
Jeffrey Nickerson - Coconut Creek FL, US
Maryann Bastnagel - Rockville MD, US

International Classification:

G06F017/60
G06F017/30

US Classification:

705/005000, 707/104100

Abstract:

In one embodiment, systems and methods are used to maintain client relationships by tracking and managing customers and agents involved in booking a cruise. Furthermore, various activities which take place between an agent and active customers are monitored, whereby the type and quantity of activities performed by the agent is evaluated to assign a period of time of ownership of the customer. During the period of time while the customer is owned, other agents are prevented from acquiring the customer and subsequent booking commission. A series of rules which determine the duration of ownership of the customer are maintained and applied to enable the ownership to be changed as needed.

US Patent:

20020022978, Feb 21, 2002

Filed:

Dec 1, 2000

Appl. No.:

09/728939

Inventors:

Martin Schiff - Coral Springs FL, US
Vivian Ewart - Davie FL, US
Wallace Huff - Dresser WI, US
Byron Berk - Somerville MA, US
Maureen Elenberger - Concord MA, US
Timothy Fessenden - Waltham MA, US
Paul Fitton - Hollis NH, US
Vance Loiselle - Bolton MA, US
Michael Carpenter - Loxahatchee FL, US
Michael Sherota - Davie FL, US
Elizabeth Judy - Delrey CA, US
Elena Rodriquez - Miami FL, US
Holley Christen - Syracuse NY, US
Mitch Cox - Orlando FL, US
Todd Elliott - Orlando FL, US
Kevin Helms - Orlando FL, US
Adolf Quintana - Orlando FL, US
Dot Tolle - Casselberry FL, US
Nancy Porter - St. Cloud FL, US
Karen Reynolds - Orlando FL, US
Monica Scanlon - New York NY, US
Paul Colangelo - Airmont NY, US
Tracey Codd - Charlotte FL, US
Joanell DeLand - Clay NY, US
Timothy Moorhead - Syracuse NY, US
Anne Burkard - Delrey Beach FL, US
George DelPino - Coral Springs FL, US
Joelle Delva - Miami FL, US
Bradley Ferguson - Boca Raton FL, US
David Forman - Deerfield Beach FL, US
Samuel Hintz - Coral Springs FL, US
Irwin Klotz - Boca Raton FL, US
Courtney Kurk - Miami Beach FL, US
Keith Leslie - Plantation FL, US
Sandi Levy - Deerfield Beach FL, US
Fred Locicero - Smithtown NY, US
Charlotte Luna - Boca Raton FL, US
Jeffrey Nickerson - Coconut Creek FL, US
Maryann Bastnagel - Rockville MD, US

International Classification:

G06F017/60

US Classification:

705/005000

Abstract:

In one embodiment, systems and methods of comparing pricing information may commence with a user access the cruise selling and booking system to search for cruise packages that meet a customer's preferences. The user may utilize the cruise selling and booking system to select a set of pricing options for which the customer may qualify. The user may then view detailed pricing information that corresponds to the set of pricing options in one or more of the available price matrices.

US Patent:

20020082877, Jun 27, 2002

Filed:

Dec 1, 2000

Appl. No.:

09/734323

Inventors:

Martin Schiff - Coral Springs FL, US
Vivian Ewart - Davie FL, US
Wallace Huff - Dresser WI, US
Byron Berk - Northborough MA, US
Maureen Elenberger - Concord MA, US
Timothy Fessenden - Waltham MA, US
Paul Fitton - Hollis NH, US
Vance Loiselle - Bolton MA, US
Michael Carpenter - Loxahatchee FL, US
Michael Sherota - Davie FL, US
Elizabeth Judy - Marina Del Rey CA, US
Elena Rodriguez - Miami FL, US
Holley Christen - Syracuse NY, US
Mitch Cox - Orlando FL, US
Todd Elliot - Orlando FL, US
Kevin Helms - Orlando FL, US
Adolf Quintana - Orlando FL, US
Dot Tolle - Casselberry FL, US
Nancy Porter - St. Cloud FL, US
Karen Reynolds - Orlando FL, US
Monica Scanlon - New York NY, US
Paul Colangelo - Airmont NY, US
Tracey Codd - Charlotte FL, US
Joanell DeLand - Clay NY, US
Timothy Moorhead - Syracuse NY, US
Anne Burkard - Delray Beach FL, US
George DelPino - Coral Springs FL, US
Joelle Delva - Miami FL, US
Bradley Ferguson - Boca Raton FL, US
David Forman - Deerfield Beach FL, US
Samuel Hintz - Coral Springs FL, US
Irwin Klotz - Boca Raton FL, US
Courtney Kurk - Miami Beach FL, US
Keith Leslie - Plantation FL, US
Sandi Levy - Deerfield Beach FL, US
Fred Locicero - Smithtown NY, US
Charlotte Luna - Boca Raton FL, US
Jeffrey Nickerson - Coconut Creek FL, US
Maryann Bastnagel - Rockville MD, US

International Classification:

G06F017/60

US Classification:

705/005000

Abstract:

The present invention relates to systems and methods for matching customer preferences with available options determining customer needs which may be used for the purpose of facilitating the cruise selling and booking process. The cruise selling and booking system is designed to store customer information and preferences and use the information to query available cruise options. The results of the query represent optimized cruise selections for which the customer will be well suited. The user quickly accesses relevant cruise package and pricing information which may be used for detailed comparisons between individual cruise packages.

US Patent:

20030004760, Jan 2, 2003

Filed:

Dec 1, 2000

Appl. No.:

09/728702

Inventors:

Martin Schiff - Coral Springs FL, US
Vivian Ewart - Davie FL, US
Wallace Huff - Dresser WI, US
Byron Berk - Northborough MA, US
Maureen Elenberger - Concord MA, US
Timothy Fessenden - Waltham MA, US
Paul Fitton - Hollis NH, US
Vance Loiselle - Bolton MA, US
Michael Carpenter - Loxahatchee FL, US
Michael Sherota - Davie FL, US
Elizabeth Judy - Marina Del Rey CA, US
Elena Rodriguez - Miami FL, US
Holley Christen - Syracuse NY, US
Mitch Cox - Orlando FL, US
Todd Elliott - Orlando FL, US
Kevin Helms - Orlando FL, US
Adolf Quintana - Alamonte Springs FL, US
Dot Tolle - Casselberry FL, US
Nancy Porter - St. Cloud FL, US
Karen Reynolds - Orlando FL, US
Monica Scanlon - New York NY, US
Paul Colangelo - Airmont NY, US
Tracey Codd - Pt. Charlotte FL, US
Joanell DeLand - Clay NY, US
Timothy Moorhead - Syracuse NY, US
Anne Burkard - Delray Beach FL, US
George DelPino - Coral Springs FL, US
Joelle Delva - Miami FL, US
Bradley Ferguson - Boca Raton FL, US
David Forman - Deerfield Beach FL, US
Samuel Hintz - Coral Springs FL, US
Irwin Klotz - Boca Raton FL, US
Courtney Kurk - Miami Beach FL, US
Keith Leslie - Plantation FL, US
Sandi Levy - Deerfield Beach FL, US
Fred Locicero - Smithtown NY, US
Charlotte Luna - Boca Raton FL, US
Jeffrey Nickerson - Coconut Creek FL, US
Maryann Bastnagel - Rockville MD, US

International Classification:

G06F017/60

US Classification:

705/005000

Abstract:

In one embodiment, systems and methods for on-line selling and booking of cruises enable a plurality of customers, agents, and cruise lines to interact with a cruise selling and booking system via communication mediums. An interactive tool is provided for compiling, reviewing, and processing information obtained from the cruise lines, customers, and agents. Customers and/or agents may search for and compare various cruise packages to find a cruise that best suits the customer needs and desires.

US Patent:

20030187705, Oct 2, 2003

Filed:

Dec 1, 2000

Appl. No.:

09/728583

Inventors:

Martin Schiff - Coral Springs FL, US
Vivian Ewart - Davie FL, US
Wallace Huff - Dresser WI, US
Byron Berk - Northborough MA, US
Maureen Elenberger - Concord MA, US
Timothy Fessenden - Waltham MA, US
Paul Fitton - Hollis NH, US
Vance Loiselle - Bolton MA, US
Michael Carpenter - Loxahatchee FL, US
Michael Sherota - Davie FL, US
Elizabeth Judy - Marina del Rey CA, US
Elena Rodriquez - Miami FL, US
Holley Christen - Syracuse NY, US
Mitch Cox - Orlanda FL, US
Todd Elliott - Marina del Rey CA, US
Kevin Helms - Orlanda FL, US
Adolf Quintana - Orlando FL, US
Dot Tolle - Casselberry FL, US
Nancy Porter - Orlanda FL, US
Karen Reynolds - Orlanda FL, US
Monica Scanlon - New York NY, US
Paul Colangelo - Airmont NY, US
Tracey Codd - Airmont NY, US
Joanell DeLand - Clay NY, US
Timothy Moorhead - Syracuse NY, US
Anne Burkard - Delray Beach FL, US
George DelPino - Coral Springs FL, US
Joelle Delva - Miami FL, US
Bradley Ferguson - Deerfield Beach FL, US
David Forman - Deerfield Beach FL, US
Samuel Hintz - Coral Springs FL, US
Irwin Klotz - Boca Raton FL, US
Courtney Kurk - Miami Beach FL, US
Keith Leslie - Plantation FL, US
Sandi Levy - Deerfield Beach FL, US
Fred Locicero - Ronkonkoma NY, US
Charlotte Luna - Boca Raton FL, US
Jeffrey Nickerson - Coconut Creek FL, US
Maryann Bastnagel - Rockville MD, US

International Classification:

G06F017/60
G06G007/00
G06F017/00

US Classification:

705/005000, 705/400000

Abstract:

The present invention relates to systems and methods for comparing multiple sets of information in a compare display. One embodiment of the invention includes a system for displaying cruise package and pricing information in side-by-side windows wherein the user may replace the contents of each of the windows with an alternate selection of cruise package and pricing information. The compare display enables the users to compare accurately the detailed cruise package and pricing information.